My PC.

[GlosRFC]

Here's how to get round the ASM error message:

http://support.microsoft.com/default...&Product=winxp

[sparkyminer]

I'm beginning to suspect a virus. My daughter was on Sims and she turns the AV off when she's playing. I think, she decided to go online and forgot to turn it back on.

The CD I'm using to re-boot has SP2 included.

[GlosRFC]

Wait a minute before you go installing XP again. If you have your profile in XP password protected you wont be able to access it again namely "My Documents" . Or at least thats what happened to me when i reinstalled xp what ever way i set up my profile it was lost on the pc and the folder with all My Documents was locked away in my old profile and i cant get at it.
Glos you dont by chance know if there is any way of getting at it do you

Yes :)

[Elbarto]

Yes :)

How??

[sparkyminer]

I cancelled the request and it said a fatal error had occurred one of the elements needed to contine setup has not been installedand turned off. I've restarted and it's said setup is continuing and asked for the same file again.

[GlosRFC]

Okay, here's how.

When you reinstall Windows, it creates a new account with a new Security Identification Number. That SID will be different so you won't be able to access any of the files created with the old SID. However, if you have administrative rights, which you should if you own the CD, you can access it:

XP HOME:
First start in Safe Mode and log on with an account that has Administrative rights.

HOME AND PRO:
You need to take ownership of the folders. Right-click the folder, select properties. Go to the security tab and click advanced. You can take control of the folders on the owner tab. For the security tab to appear in a WinXP Pro system, you must disable simple file sharing in the control panel/folder options/view tab.

This provides a more detailed overview http://support.microsoft.com/?id=308421

[GlosRFC]

I cancelled the request and it said a fatal error had occurred one of the elements needed to contine setup has not been installedand turned off. I've restarted and it's said setup is continuing and asked for the same file again.

Did you follow the advice in the microsoft link I posted? http://support.microsoft.com/default...&Product=winxp

Method three may well apply as I suspect the ASM folder is on the original XP disc.

[sparkyminer]

It's not password protected.
I've got an original XP disc if you think it would be better to use that.

[sparkyminer]

Did you follow the advice in the microsoft link I posted? http://support.microsoft.com/default...&Product=winxp

Method three may well apply as I suspect the ASM folder is on the original XP disc.

Yes I'm doing it now.

[Elbarto]

Okay, here's how.

When you reinstall Windows, it creates a new account with a new Security Identification Number. That SID will be different so you won't be able to access any of the files created with the old SID. However, if you have administrative rights, which you should if you own the CD, you can access it:

XP HOME:
First start in Safe Mode and log on with an account that has Administrative rights.

HOME AND PRO:
You need to take ownership of the folders. Right-click the folder, select properties. Go to the security tab and click advanced. You can take control of the folders on the owner tab. For the security tab to appear in a WinXP Pro system, you must disable simple file sharing in the control panel/folder options/view tab.

This provides a more detailed overview http://support.microsoft.com/?id=308421

Ok i am about to try that now but quick question if the original account had Administrative Rights also will this affect my wish to copy over the files?

[GlosRFC]

No, because you now have the administrative rights too. You can do whatever you like but you just won't be able to read encrypted files.

Sparky, using an original Windows XP disk should do the trick.

[sparkyminer]

Talking of which, none of the above have worked.:(

[GlosRFC]

We'll have to continue tomorrow as I'm up early...back at work and all that jazz now!

I'll have a think and see if we can resolve it. If you can get into Windows at all, I'd just send you the pci.sys file.

[sparkyminer]

Cheers mate. I'll continue trying to re-install.
Just a quickie.
Do I install on top of the old one.. DElete the partition or create a new partition.

[GlosRFC]

If you delete the old partition you will lose all of your prvious stuff....if you create a new partition, you will take up more space on your hard disk. If you get the choice, install over the old one as it should only copy over the files it has on the CD into the old partition, leaving your data files intact.

[sparkyminer]

Cheers mate.

[Elbarto]

Wahey just finished de passwording the old files thanks very much Glos for all the help. Take some reputation for all the help

[silax]

ok i have a cunning plan
rught you are speaking to us so one of your pc's is fine.
right now take the faulty one to work with you tomorrow leave it in the pit a bit hidden some one else will find it and well now its there problem.

[sparkyminer]

I'm on my laptop. And you're obviously on something very strong.:D

[Win2Win]

All I ever do is boot on the Windows XP disk (just done this to fix the kids comp), wait for the blue screen menu......Then select to Install by pressing Enter.

When it gets to the screen that says 'You already have a version of Windows Installed', and it lists it at the bottom of the screen, it gives you the option to Reinstall, or Repair. Select REPAIR, and it'll reinstall it leaving your current version with it's settings.

Failing that, do the above again, but select INSTALL instead of Repair.

If those two fail, you'll need to do a clean install, and then copy your Favs, Desktop, Documents, etc to the new user folder it creates.

[sparkyminer]

I've done all that and it's re-installed. All my old files are still on the pc, but I can't find them. I'm not sure if I've got Service pack 2 installed. The busy bar at start-up is a sort of pee- greeny yellowy colour whereas it used to be blue. And every now and again the mouse freezes, and does like doorbell on mogadon noise, double clunk thingy.:(

[Win2Win]

Old files are in Documents & Settings

[sparkyminer]

Cheers.
Any idea on the mouse noise?

[Win2Win]

Delete the mouse driver ...Control Panel>System>Hardware, and reboot. This usually happens when it clashes with something else.

[sparkyminer]

I definitely haven't got SP2, but when I got to the microsoft website it says all my system is up to date?

[Win2Win]

Get it here http://www.softwarepatch.com/windows/xpsp2.html

[sparkyminer]

Cheers again mate.

[Elbarto]

Bloody typical all the PC parts arrive today, yet one half of the case at the back is smashed in so i cant set up my new pc, sent off photos and everything to the company i bought the parts from and still waiting for a response

[Win2Win]

I'm waiting on loads of parts to upgrade mine to a dual processor this week, then move the AMD 64 from mine to the spare, from the spare to the kids, then spread the leftovers arounf the family!!

[sparkyminer]

Well, I think I'm back up and running. Still getting a new one though.:)
Thanks for all the help chaps. Very much appreciated.:)