Hi all,
I'm in desperate need of a new sofa, but am dithering because I'm not sure who to approach.
The last sofa I bought took the company just over 4 months to deliver from the time my order was confirmed which meant spending a Christmas and New Year sitting on what can be best described as a deck chair......and once it WAS delivered I had 3 different complaints with it, including different shade of cushion colours, the wooden frame creaked when you sat at one end, and if you sat at the other end you were sitting higher up than anyone sitting next to you. It took a further 6 months to get these problems rectified, which after a fight resulted in a replacement, which I must admit has finally given up on me after 16 years.
Hence you can probably understand why I am a little reluctant to jump straight in again when buying another one.
The company I bought the above from has long since gone bust, but I'm wondering if any of you can recommend (or not) the companies we see advertising almost permanently on TV like SCS, Harveys, DFS, Furnitureland et al. I would also consider smaller independent outlets if they were local (South London) and the price reasonably comparative.