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Win2Win
1st June 2009, 12:32
What is it with companies these days, as it is not the first time, it's happened with other companies.

I contacted BMI to ask why my airmiles for our flights March hadn't been credited, and they replied to contact on the address xxxxxx@xxx.xxx

Why the :censored: couldn't they just forward it? :ermmm

John
1st June 2009, 17:23
Eh? :doh

mathare
1st June 2009, 17:37
Keith e-mailed BMI customer services with a query. They replied telling him to e-mail a different department. Why could the first respondent just forward the e-mail themselves?

Win2Win
1st June 2009, 17:43
I think John works for BMI customer service :laugh

vegyjones
1st June 2009, 18:10
That's why he's got a stiff neck,

What with answering the phones at BMI all day :D

samantha1303
2nd June 2009, 15:47
Large companies just don't seem to care anymore at all.

vegyjones
2nd June 2009, 15:49
Large companies just don't seem to care anymore at all.

So that's why Keith is always horrible to me :D